Copy of DELIVERY & RETURNS
If you live outside of the below mentioned areas please contact us at support@wattleliving.com to arrange a quote.
DELIVERY TIMES
VIC
- Melbourne metro: 7-10 weeks.
NSW
- Sydney metro: 7-10 weeks.
- Blue Mountains, Central Coast, Newcastle, Wollongong/Shell Harbour, Southern Highlands, Canberra: 7-11 weeks.
OTHER AREAS
- 7-11 weeks.
DELAY DELIVERY
- If you'd like to delay delivery please contact us as support@wattleliving.com after placing your order. We do not charge storage for delayed deliveries.
DELIVERY FEES
- Standard Delivery to Sydney & Melbourne metro areas is FREE for orders $1699 and over. For orders less than $1699, delivery is $129. Sofas will be delivered by our logistic partner, the boxes will be brought inside your home. This service does not include unpacking, assembly or rubbish removal. Smaller items ordered separately will be dropped off by courier to the front door of your delivery address. For safety reasons the courier is not allowed to enter your home or carry the boxes up more than three flights of stairs
- Standard Delivery to select Central Coast, Wollongong, Shellharbour & Blue Mountains postcodes is $199. Sofas will be delivered by our logistic partner, the boxes will be brought inside your home. This service does not include unpacking, assembly or rubbish removal. Smaller items ordered separately will be dropped off by courier to the front door of your delivery address. For safety reasons the courier is not allowed to enter your home or carry the boxes up more than three flights of stairs.
- Standard Delivery to select Newcastle, Southern Highlands, Canberra postcodes is $249. Sofas will be delivered by our logistic partner, the boxes will be brought inside your home. This service does not include unpacking, assembly or rubbish removal. Smaller items ordered separately will be dropped off by courier to the front door of your delivery address. For safety reasons the courier is not allowed to enter your home or carry the boxes up more than three flights of stairs
- Standard Delivery to Other Areas: If you live outside of the above mentioned areas and the shipping price is not shown at the check out, please contact us at support@wattleliving.com and we'll arrange a QUOTE. Your sofa will be dropped off by courier to the front door of your delivery address. For safety reasons the courier is not allowed to enter your home or carry the boxes up more than three flights of stairs.
HOW THE SOFA ARRIVES TO YOU
- Each seat and arm/back cushion is boxed individually. So, if you ordered a 3 Seat modular sofa you'll get 8 boxes (3x Seat boxes+ 5x arm/back boxes)
- Box Dimensions
- Seat Box: 77cm x 77cm x 28cm. 17kg
- Arm/Back Box: 77cm x 48cm x 22cm. 8kg
RETURNS
Try our sofa for 30 days. If you’re not completely satisfied, let us know, and we'll arrange for your sofa to be collected.
- Returns for Sydney & Melbourne metropolitan areas are FREE. Your sofa will be collected by our logistic partner.
- Returns for select Central Coast, Wollongong, Shellharbour & Blue Mountains postcodes are $199. Your sofa will be collected by our logistics partner. Please note delivery fees are non refundable.
- Returns for select Newcastle, Southern Highlands, Canberra postcodes are $249 Your sofa will be collected by our logistics partner. Please note delivery fees are non refundable.
- Returns for Other Areas: You must pay for all return costs of shipping. Your sofa will be collected by the courier from the front door of your delivery address. For safety reasons the courier is not allowed to enter your home or carry the boxes up/down more than three flights of stairs. Please note delivery fees are non refundable.
See full terms and conditions here.
V09062023