DELIVERY & RETURNS Archive 11/11

At this stage our products are only available for purchase in metropolitan Sydney and select Central Coast, Newcastle, Blue Mountains, Southern HighlandsWollongongShellharbour postcodes.  
DELIVERY TIMES
Sydney metro: 1-2 weeks
Blue Mountains: 2-3 weeks
Central Coast: 2-3 weeks 
Newcastle: 2-3 weeks 
Wollongong/Shell Harbour: 2-3 weeks
Southern Highlands: 2-3 weeks
 
DELIVERY FEES
Standard delivery to Sydney metropolitan area is free for orders $1699 and over. For all other orders delivery is $69. Your sofa will be dropped off by courier to the front door of your delivery address.
Premium delivery to Sydney metropolitan area is $79 for orders $1699 and over. Not available for other orders. We will deliver your sofa to your delivery address and bring it to the room of your choice. This includes unpacking of furniture, assembly, demonstration and optional removal of packaging materials.
Standard delivery to Central Coast, Wollongong, Shellharbour & Blue Mountains postcodes is $249. Your sofa will be dropped off by courier to the front door of your delivery address.
Premium delivery to Central Coast, Wollongong, Shellharbour & Blue Mountains postcodes is $329 for orders $1699 and over. Not available for other orders. We will deliver your sofa to your delivery address and bring it to the room of your choice. This includes unpacking of furniture, assembly, demonstration and optional removal of packaging materials.
Standard delivery to Newcastle & Southern Highlands postcodes is $299. Your sofa will be dropped off by courier to the front door of your delivery address.
Premium delivery to Newcastle & Souther Highlands postcodes is $379 for orders $1699 and over. Not available for other orders. We will deliver your sofa to your delivery address and bring it to the room of your choice. This includes unpacking of furniture, assembly, demonstration and optional removal of packaging materials.
HOW THE SOFA ARRIVES TO YOU
Standard delivery: Your sofa will be dropped off by courier to the front door of your delivery address. For safety reasons the courier is not allowed to enter your home or carry the boxes up more than three flights of stairs. Each seat and arm/back cushion is boxed individually. So, if you ordered a 3 Seat modular sofa you'll get 8 boxes (3x Seat boxes+ 5x arm/back boxes). 
Premium delivery: We will deliver your sofa to your delivery address and bring it to the room of your choice this includes unpacking of furniture, assembly, demonstration and optional removal of packaging materials.
 
BOX DIMENSIONS
  • Seat Box: 77cm x 77cm x 28cm. 17kg
  • Arm/Back Box: 77cm x 48cm x 22cm. 8kg 
RETURNS
Try our sofa for 30 days. If you’re not completely satisfied, let us know, and within metropolitan Sydney we'll arrange for your sofa to be picked up for free and we'll give you a full refund (minus premium delivery fees). For customers outside of metropolitan Sydney you must arrange and pay all return costs of shipping.
See full terms and conditions here. 
V11032022